Forum Discussion
Jkhaff
3 years agoReel Rookie
My Hisense roku tv will not update and max app will not work. Device model is Roku TV 7215X Hisense model 55R6+ Serial number YN00AG156713 Device ID HWC88A156713. Software version 10.5.0 build 4210-39
- RokuJohnB3 years agoCommunity Moderator
Hi Jkhaff,
Thanks for posting in the Roku Community!
We understand that you're having a problem with your Roku TV since it will not update the software and you can't play the Max app. Help is here. Can you try to manually check for updates by going to settings>system>system update>check now? Try to see if you can update to the latest software.
You can also look at this link: How to update the software on your Roku TV or Roku streaming player
If the problem still persists, please keep us posted on what you find out.
Best regards,
John