Forum Discussion

sami2004's avatar
sami2004
Newbie
2 years ago

my roku streaming device when plugged in blue light come on then starts flashing then goes off

when i plug my device in the blue light come on then start flashing then goes off ,was working then stopped

 

tv & player wifi

12 Replies

  • RokuArjiemar's avatar
    RokuArjiemar
    Retired Moderator
    2 years ago

    What's up? sami2004,

    A pleasant welcome from the Roku Community!

    Thanks for reaching out to us. We're sure we will get your issue resolved positively.

    • Can you please specify the issue you are experiencing? 
    • What are the steps to reproduce the issue you are seeing? 
    • What troubleshooting steps have you already taken to try to resolve the issue?

    With more detailed information, we will be able to assist you further.

    Regards,

    Arjiemar

    • becinangelo's avatar
      becinangelo
      Newbie
      2 years ago

      I am have the same issue! Starts to boot up then in a few seconds the blue light starts flashing and it shuts off! 😤 I have changed the power cord, plugged it into the wall and tv -everything! Continues to do it!

    • happydazejl's avatar
      happydazejl
      Reel Rookie
      2 years ago

      Problem is as stated, blue light comes on then starts flashing then goes off.

      • RokuERey's avatar
        RokuERey
        Retired Moderator
        2 years ago

        Hi happydazejl,

        Thanks for reaching us here in the Roku Community!

        We see that you're seeing an issue with your Roku device. We'd like to take a closer look.

        Could you tell us how are you powering it? Is it directly to a wall outlet or the TV USB port? Also, is this a newly activated device? Or have you used it before?

        Tell us more about this so that we can further assist you.

        Thanks,

        Rey