My remote only works 1 foot away from the device
My remote only works within 1 foot or the bottom right hand corner specifically. It’s four years old and never had this issue until now. Any advice? Do you sell supplemental sensors?
Forum Discussion
Hi raven365,
Thanks for posting here at the Roku Community!
We appreciate you reaching out to us regarding your concern with your Roku remote. We're glad to assist.
Is your remote a Roku Simple Remote? If so, please be guided by the fact that it uses invisible infrared (IR) light to transmit the button presses over a short distance. Could you try the troubleshooting steps provided on this support page on how to fix your remote?
Keep us posted on how it goes, and we'd be more than happy to continue assisting you.
All the best,
Janadee
