Forum Discussion
RokuHaz-M
7 days agoCommunity Moderator
Hi there! AshleyS1293
It looks like the Roku Mobile App is having trouble locating your device. Could you please try this: Open the Roku mobile app > Tap Devices > Tap Get help? > Connect manually > Enter the IP address of your Roku device and tap CONNECT.
Let me know if this does the trick.
Roku Community Team