Forum Discussion

lsd61377's avatar
lsd61377
Channel Surfer
4 years ago

Missing search feature on TCL Roku Tv

I lost the search feature on my roku tv about 2 weeks ago.  I'm in the US, don't know the model number of my tv. It's a TCL around 3 yrs old.  How do I get this feature back?
Jamual's avatar
Jamual
Newbie
4 years ago

I just bought the tv and I see the search feature, prime video and hbo max and Hulu can someone help me with this problem please 

RokuKariza-D's avatar
RokuKariza-D
Retired Moderator
4 years ago

Hey Jamual

Thanks for posting here in the Community!

For clarification, do you mean you don't see the search feature, Prime Video, HBO Max, and Hulu on your newly purchased Roku TV? If so, could you tell us in what region you are currently located? Please be advised that the search feature and channel availability/access on Roku devices will vary from region to region. A Roku device will work in any location, however, channels/features may not be available on your device in that location, based on each channel provider's discretion.

Keep us posted.


All the best,
Kariza