Forum Discussion

ibrahimkh90's avatar
ibrahimkh90
Newbie
12 months ago

Issue with Arabic Text on Roku Ultra

Hello everyone,

I have an app installed on my Roku Ultra , but I'm experiencing an issue where Arabic letters appear disjointed . Is there a solution to this problem, or is there a limitation in Roku Ultra for supporting Arabic script?

Thank you for your assistance.







1 Reply

  • RokuJechealR's avatar
    RokuJechealR
    Retired Moderator
    12 months ago

    Hi ibrahimkh90,

    Welcome to the Roku Community!

    Thanks for bringing this to our attention about the issue you've been experiencing with the Arabic letters on your Roku Ultra.

    We'd be more than happy to look into this further. For us to help you better, we will ask a set of questions to isolate the issue:

    • What is your Roku device model, serial number, device ID, and current software version? (this can all be found in Settings > System > About)
    •  
    • Does the issue occur on a specific channel that you'd like to add or whatever channel you add to your Roku streaming device?
    • Are there any changes in the setup or settings of your Roku device or your network provider that might cause the problem?
    • What troubleshooting steps have you taken so far to resolve the issue?

    With more detailed information, we'll be able to assist you further.

    All the best,
    Chel