IOS Roku app volume control bug
Also experiencing this problem. (I also have a soundbar connected as well that’s controlled by Roku volume hdmi arc, if that’s maybe related.)
Forum Discussion
Thanks for keeping us posted, Jbzic
Could you please provide the following information below:
- Mobile device information such as Brand, Model, and OS version.
- Roku Mobile app version.
- Roku device model, serial number, device ID, and software OS/version. (These can all be found in Settings > System > About).
The details you provide are important for us to investigate this issue further.
All the best,
Kash
iPhone 15 Pro running 17.2.1
Roku app version 9.10.1
Roku on a TCL 55R635. Serial number X00300RUC7SY. Device ID S05EY0AUC7SY. Software version 12.5.0 build 4176-88.
Hi, Jbzic
Thanks for keeping us posted.
With the information you've provided, it will be passed along to the appropriate Roku team who'll look further into the issue. Investigation will be conducted once certain aspects have been identified.
We hope this will be sorted out.
All the best,
Kash
Hi Community Users,
We are locking this thread because the information may need to be updated.
If you are still experiencing issues related to the original topic, here are a few steps you can take:
1. Search the Community: Explore the Roku Community forums. You might find another thread addressing the same problem with more current information.
2. Start a New Thread: If you cannot find an existing thread that matches your issue, please create a new one! We are here to help.
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The Roku Community Team
