IOS Roku app volume control bug
Also experiencing this problem. (I also have a soundbar connected as well that’s controlled by Roku volume hdmi arc, if that’s maybe related.)
Forum Discussion
Reproduction steps:
- Connect soundbar to Roku via HDMI-ARC and configure it so that soundbar volume and power are controlled by Roku remote.
- Using Spotify on iOS, select the option to play a song on the Roku using the Roku's Spotify app. The app will open and music will play.
- Try controlling the volume via the iOS device using either the Roku volume buttons, the device volume buttons, or anything else.
- The volume will momentarily change as desired and then go wild with a mind of its own, usually gradually lowering the volume down to zero.
Aside from power cycling everything I have no idea what troubleshooting steps to do.
Hi Jbzic,
We appreciate the information that you have shared with us!
Please try to remove and re-add the Roku mobile app. Let's try to see if that will be able to fix the issue.
If the problem still persists, please keep us posted.
Best regards,
John
I deleted and reinstalled. Still the same issue.
Thanks for keeping us posted, Jbzic
Could you please provide the following information below:
- Mobile device information such as Brand, Model, and OS version.
- Roku Mobile app version.
- Roku device model, serial number, device ID, and software OS/version. (These can all be found in Settings > System > About).
The details you provide are important for us to investigate this issue further.
All the best,
KashiPhone 15 Pro running 17.2.1
Roku app version 9.10.1
Roku on a TCL 55R635. Serial number X00300RUC7SY. Device ID S05EY0AUC7SY. Software version 12.5.0 build 4176-88.
