Forum Discussion

jadik's avatar
jadik
Reel Rookie
2 years ago
Solved

iOS app background reset / unable to change after update

After the latest iOS 17.2.1 upgrade, my Roku app is now showing a horribly distracting and ad-centered background. Making things even worse, is the "Featured" link in the app dock. It seems the two of these are related, definitely unwanted, and seemingly impossible to remove.

Can someone please share how to return my iOS remote app to it's previous state? I am actively looking at replacement app options because I am so upset about this change, which has no setting to offset.

Assistance sought.
-Jadik

 

  • ravensrku's avatar
    ravensrku
    2 years ago

    The black background is back on the App, thanks Roku! 👍

  • jadik's avatar
    jadik
    2 years ago

    many thanks for listening & responding to your community!

9 Replies

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  • jadik I have the same intrusive background and “Featured” link in the dock. It makes the controls difficult to distinguish. I’ve been searching for an option to disable them to no avail.

    The App was great as it was Roku, please add an option for the original solid black background.

  • RokuArjiemar's avatar
    RokuArjiemar
    Retired Moderator

    Hello! jadik, ravensrku,

    A friendly welcome from the Roku Community!

    We appreciate you reaching out to us about your feedback. No worries, we'll share it with the team.

    Please do not hesitate to let us know if you have any additional feedback.

    Thanks,

    Arjiemar  

    • BiggestDaddy's avatar
      BiggestDaddy
      Newbie

      this is terrible UX look and functionality 

      fix or I too will find an alternate app

      • RokuTakashi's avatar
        RokuTakashi
        Community Moderator

        Hi, BiggestDaddy

        Thanks for posting, and we applaud you for joining the Roku Community.

        Rest assured that your concern has been acknowledged and we would be more than glad to forward this information to the appropriate Roku team for review and consideration.

        Once again, we appreciate your feedback regarding this. We value your input, and your satisfaction is valuable to us.

        If there's anything we can do to assist, please let us know.

        All the best,
        Kash