Internet download Speed is Poor
I am constantly having issues with my Roku and streaming. When I check connection it shows Excellent Wireless signal strength but Poor (0Mbps) Internet download speed. I called my ISP and they had m...
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Thanks for the post.
Please answer the following questions so we can get a better understanding of what you are seeing:
- Have you tried changing the wireless broadcast channel on the router to see if this will allow your device to connect?
- Have you tried moving the device closer to your router to see if you can get connected?
With more information we will be able to assist you further.
Thanks,
Danny
RokuDanny-R wrote:Thanks for the post.
Please answer the following questions so we can get a better understanding of what you are seeing:
- Have you tried changing the wireless broadcast channel on the router to see if this will allow your device to connect?
- Have you tried moving the device closer to your router to see if you can get connected?
With more information we will be able to assist you further.
Thanks,
Danny
Have you read all the posts in this topic? Roku clearly has a fundamental flaw that sharply underutilizes available bandwidth regardless of connection attributes. Any wireless channel or speed and Wired even as the only node on the network yields the same problems.
what is Roku doing about this?
Roku still isn't doing anything about this.
Here is an interesting update I found: So I went in and manually changed how I received the NTP in my router and forced it to choose one. Reset router, boom, Roku TV started working, as did two of my boxes (I didn't check the two other Roku TV's). Today my wife says it isn't working again.
I believe that something in the last update they did has issues syncing with some sources of NTP reception. Maybe even within some routers/modems. I do have an apple router I am going to hook up and see if the problem continues.
At the end of the day, even if it is an issue with the NTP syncing with Roku, the issue still lies on their end as no other smart devices in my house are having the issues, but maybe Roku can look into this part of it and get it fixed for everyone.
Just to add to the confusion: about a week ago my three roku devices began working correctly again. I had given up and had begun using Chromecast for Google TV (which had always used all of the ISP speed available.) I checked the ISP speed again about a week ago and my Roku was using 100% of the ISP speed as well. I then checked my other two roku devices and they said the same thing. It seems to have been resolved by something Roku did because I had, as I said, given up and changed nothing on my end. I wish they would be more transparent and send out some sort of bulletin regarding this issue.
I don't have a new update. And I'm still battling it, but it at least seems that changing where I got my NTP helped the problem a bit. But then again, it had been working for about a week before when it started acting up again.
