Forum Discussion
Same issue here...all of my other devices are getting 200+ Mbps download and my Roku Premiere says it’s only getting 13 Mbps and it’s about 10 ft. away from the router (on the other side of a wall; same with the other devices). Please advise why this is happening, as this is a new Roku device. Thanks!
- Peterkid6 years agoNewbie
I have the same issue, until 2 weeks ago it worked perfect, but now I have excellent signal and 0Mbps
I've tried rebooting, upgrading... Nothing worked
Need help!!
- jmsastewart6 years agoReel Rookie
Hi, I had a problem with one wireless stick out of 3. I unplugged it from the tv and also physically disconnected the power to it and let it sit for 5 minutes or so.
Then I plugged it back into tv and powered it up and reconnected to my wireless router with SSID and password.
After that my download speed came back and it has been fine since then.
Good luck
- abcdef6 years agoNewbie
I have a same problem.
I have a Roku streaming+ stick as well as chrome cast on the same TV.
Roku network check shows at most 1-3Mbps on 5G network while Chrome cast can stream HD quality without any issue.
Internet speed test on my 5G with my smart phone keeps showing 80-90Mbps even farther away from the router than the Roku stick.
All other devices (Windows laptop, applie macbook, three smart phones) are streaming HD quality without any buffering.
I tried to power off the stick five minutes and reset the device too.
It didn't help.
I need help from Roku support!!!