Forum Discussion
I am having the same problem all device working fine in my house except my Roku expressses. I have 2 and they both stpoed working at the same time. They now say I have an excellent connection but poor download speed 0 Mbps. Do you ever get yours fixed? The fact that they both stopped at the same time make wonder if there was a bad update.
I have a Roku express and I encountered the same problem on Saturday too, and it's still not working.
- trockya5 years agoNewbie
I have the same issue. It was working fine until yesterday and it has not worked since yesterday. Check connection, reconnect and still getting no internet and 0 mbps download speed although wireless connection rated as excellent. I unplugged tv and modem and replugged them but still not working. Please any solution?
- Justmescotty15 years agoNewbie
Get a tivo k4 streaming device works faster we get over 200 mbps all other devices are less then 30 mbps like Amazon fire TV Edition Amazon fire sticks roku any android boxs all are under 30 mbps and tivo seems to be the only streaming device that works 4 speed screw the rest of them lol
- Two2face5 years agoNewbie
Hi, I moved my router nearer to the Roku device.
This morning I could not load anything on Roku, not YouTube or netflix it took an eternity. Then I used a long cable and brought my router upstairs, outside the bedroom where I had my Roku express. Abracadabara! Everything is streaming and I am happy watching Netflix.
Hope this helps, please spread the word.
- katty085 years agoReel Rookie
I have the Roku express in both the living room & one bedroom & I’ve been having this internet issue for already 2/3 weeks. Whether I’m watching a movie or on sling it’ll say that there’s no internet connection then go back to playing whatever was playing. Also when I check the connect it always says “Good 30 mbps” when it’s working & “Good 3 mbps” when it’s acting up. & my notes internet connection on my phone is great. It’s very frustrating having to deal with this issue & have no permanent solution to fix it.
- Csimpson805 years agoChannel Surfer
You should know that this problem has been ongoing. And, the folks at Roku keep saying to check your wifi. I actually had this problem when connected with a LAN line. Wifi is not the issue as you pointed out. I can only say that a few months ago I must have gotten an update that changed something (I wish I knew what) on all three of my Roku TV's. They were all doing the same thing and then suddenly, after a month or two of frustration, were registering a download speed equal to my phone and laptop that rout through the same Wifi/router. It's a software thing. I did nothing except switch to Chromecast with Google TV in frustration. It worked great. Then, after a few weeks my Roku began working again. It's as if they knew I was switching and was about to switch all three of my setups and they sent me an update that actually worked. Wish I could help more.