If you go into Settings->Network->About is the Wireless MAC address all zeros or does it say something like "missing"?
Hi
it says your wireless MAC address Wi-Fi hardware missing
but all my other devices - laptops , iPad and phone can all detect the Wi-Fi
usually my Roku shows all the neighbors Wi-Fi as well - now it senses nothing - it’s very odd and I think Roku updated software and messed up with the Wi-Fi settings somehow
As long as it shows "hardware missing" it's never going to find any networks. Try leaving it unplugged for a while. I assume it's not still under warranty. If it has an Ethernet port, a wired connection might be your best option. Since it's a Best Buy brand, you might want to contact them. Maybe they'd take a look at it.
Well after a couple of weeks I guess Roku fixed the software as it’s now sensing Wi-Fi. I got a fire stick as back up as I won’t buy another Roku if this keeps happening.!
