Incorrect code when connecting to Airplay on any Apple device
I have bought a Roku Express 4k few days ago and found out the screen mirroring / airplay function is not working, i keep getting the same request for the code when entering the code correctly.
I have an Iphone 14 pro with iOS 18.0.1 (latest update) and a Roku Express 4k with the following details (updated to the latest version)
Model: 3940EU2 - Roku Express 4K
Serial number: X02200P1AE8U
Software version: 13.1.4 • build 1510-E4
Device ID: SOHGK461AE8U
TRACKER ID : 8-405-374
( you can generate one after you see the issue by pressing the Home button 5 times followed by the Back button 5 times)
I have tried everything from restarting to latest updates, everything i could find online, because i see roku does not offer agent support for the Roku Express 4k. I have bought it for the purpose of streaming and screen mirroring, it seems sad that the product is not fit for its purpose.
Please let me know if anyone encountered this and has a fix.
Thanks.🙂
Hi Community Users,
We’re happy to report that this issue has been resolved for most users! If you're still experiencing it, please start a new thread.
We will be closing this discussion and marking it as resolved. Thank you to everyone who reported this issue and for your continued patience!
Happy Streaming! 💜
Roku Community Team