If you could add ONE feature to your Roku remote, what would it be?
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I'm incredibly frustrated with Roku remotes. I bought a lot of them and they are so unreliable it's ridiculous. I reported the issues and months later, I got a response with a basic trouble shooting link. Product and service from Roku have been poor.
One feature to add to the remote? Isn't it obvious? Add a cable connector that allows a user to communicate via wire to the receiver, bypassing the buggy unreliable wireless interface.
We don't use it all the time, but if we're sitting down to watch something and the **bleep** remote hangs, we can plug a cable to get the TV to respond. Or, we use it all the time and have a far more reliable and consistent experience. I'd even consider a wired-only product to be superior. It would certainly cost less.
I just can't understand why Roku would allow such a poor product to go to production, or to not fix it.
Anonymous wrote:One feature to add to the remote? Isn't it obvious? Add a cable connector that allows a user to communicate via wire to the receiver, bypassing the buggy unreliable wireless interface.
You can't be serious. I'm not disputing you having issues with Roku remotes (even though I've never had a single problem after more than ten years and easily more than a dozen different Roku devices), but adding a cable to a remote is simply not practical for almost any user setup. Cables are tripping hazards unless they are neatly tucked away out of sight. And to do that in some rooms you're talking 15-20' or more to do so. And with a wire you have lost the ability to move around with the remote.
The only remote I've ever had with a wire in probably 50 years or more has been to a) charge a remote and/or b) program a remote. I have never seen a remote that had a hard wire connection simply for communications. Wireless remote technology is more than 50 years old, and it's certainly not "buggy". There are numerous variations of remote technology, with infrared (IR) and Bluetooth being the two predominant in use today. Roku uses both IR and WiFi Direct (which is a branch of your standard WiFi connection, so hardly new tech). The Roku Stick players are all WiFi Direct only, while every other device can use IR as well as WiFi Direct.
