Forum Discussion
That didn't work. Thank you though.
Still no luck.
- akfrosty5 years agoNewbie
Can the power on button and the volume/mute buttons be disabled? I received my new Roku Ultra and finally got it set up, but when I scroll through the apps my hand hits the mute button. Even going through the tv guide on some of the apps my hand will hit the mute button. Would have been better if it was higher on the side. I would just like to disable them if it is possible. The old Ultra did not have the mute button so no problem with it.
- makaiguy5 years agoCommunity Streaming Expert
You would need to un-pair your remote. I know how to re-pair, but not how to un-pair. Anybody?
As a fallback, the volume/mute/power signals are sent to the tv via line of sight IR signals. If you block the IR emitter at the top end of the remote with some black electrical tape it should do what you want.
- mafokken5 years agoChannel Surfer
How to un-pair a remote? So it no longer controls the power on/off and volume of the TV. See the first post, because I've already tried all those things. And I tried lying to the Roku, but that didn't work either.
- Tivoburkee5 years agoCommunity Streaming Expert
I have 4670 ultra with a enhanced voice remote, it was controlling my tv, I went into settings> remote & devices> remote in use> program tv> the music started to play, I click yes its playing, the music went off but I said no couple of times, then I hit yes and exited back to home screen. Remote no longer controlled the tv, did it again and said yes on the first try when the music stopped and remote controlled by tv again. I did the couple time back and forth it worked each time.
- Mtbrain5 years agoNewbie
Just something to add for those of you that can't get this solution to work. I tried this and it finally worked for me. I noticed that each time I said no to the music turning off the remote tried a different code (watch what it says on your TV screen right after you press "no" on the remote). It said something like "trying code 1","trying code 2" and so on. I kept trying the whole process over and over until it finally chose a code that didn't controI my tv. Now I can press the power button and nothing happens. Apparently the remote is trying different codes it has on file for your TV and some of them work while some of them don't. You just have to find the one that doesn't work. I finally got to where it said trying code 5 and that was the one that didn't work for me. Now my remote cannot control my TV or volume. Thank you for the tip it worked great.
- Woody19423 years agoNewbie
I am having the same issue with my ROKU and LG tv. I have a Panasonic tv in another room so I took the ROKU and pared it with the Panasonic then re-connected it to the LG......problemed solved.