Forum Discussion
Breadbaker3
2 years agoReel Rookie
Turned off tv and same issues are the same.
RokuJohnB
2 years agoCommunity Moderator
Hi Breadbaker3,
Thanks for keeping us posted!
We would like to gather more information regarding this issue that you had with the Roku TV. Can you please provide the following information below?
- When did the issue start?
- Could you provide us with a photo or video clip?
In the meantime, we recommend unplugging/powering down your wireless router and then booting your Roku device up to see if you get past the bouncing Roku logo. If so, try plugging back up your wireless network. Make sure to troubleshoot in this order, and then let us know if there's any difference afterward.
We look forward to hearing from you soon, and let us know how it works.
Regards,
John