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Jbarraza85's avatar
Jbarraza85
Newbie
2 years ago

I have a tcl Roku tv. It was given to us. We hit the reset button on the side, now it's stuck in rec

I have a tcl Roku tv. It was given to us. We hit the reset button on the side, now it's stuck in recovery mode. It will connect to Internet, update, restart and it's right back on recovery mode... Please help

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  • RokuERey's avatar
    RokuERey
    Retired Moderator
    2 years ago

    Hi Jbarraza85,

    Greetings from the Roku Community!

    Try hitting the reset button again for 30 seconds and perform a reboot on your router, then try again to see if there are any differences.

    Please let us know how things turn out.

    Thanks,

    Rey