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jamboree's avatar
jamboree
Newbie
4 years ago

How to upload a custom screensaver for Roku TV if that option doesn't appear on the Roku iOS app?

I have a Roku TV (i.e. a television with Roku built in). Then I downloaded the Roku Mobile App to my new iPhone. I was able to connect the mobile app to the TV :"device" successfully, and log in to my account. No problem so far. According to online instructions, the only way to get a custom screensaver image onto my TV is by using the mobile app, connecting to the "device," clicking on the "Media" icon, and then choosing "Screensaver" from the list of options. HOWEVER, on my app, the option "Screensaver" doesn't exist -- the "Media" tab just lists "Music," "Pictures" and "Video" as the options to upload. All the screenshots online of this part of the app show that there is supposed to be a fourth option, "Screensaver" -- but it's not there in my app (v. 8.2.0.4 -- downloaded today, so it's the latest).

Questions: Where/how can I access the "Screensaver" option under "Media" in the Roku app?

If that's not possible: Is there any other way to upload a custom screensaver image to my Roku TV?

3 Replies

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  • AvsGunnar's avatar
    AvsGunnar
    Community Streaming Expert
    4 years ago

    jamboree 

    This custom screensaver feature through the mobile device app does work on most Apple and Android devices.  However, it is not available to "all" mobile devices. (mine included).  You should see under Media the options of Music, Photos, Videos, and Screensaver.  If you are missing Screensaver option, then not available due to the mobile device's OS build.

    As mentioned, a future update to Roku OS 11 will include PhotoStreams for this.

    Currently, though, if you want to use a Custom Screensaver on your Roku device or RokuTV, you can try installing Google's PhotoView to your Roku. (https://channelstore.roku.com/details/637cbf48183a52820a32e8a7a8ff865a/photoview-for-google-photos)

    This will allow you to browse your photos on your Roku device as well as use them for your Screensaver.

    • spaulgal's avatar
      spaulgal
      Newbie
      2 years ago

      Thanks for this thread. 

      We are also a 20-room boutique hotel. Guest mode (n concept( is great, but I do not think it's for us given that we have paid apps that we subscribe to for guests. Those apps  would not be easily accessible in Guest Mode. 

      Right now we use Roku TVs and have PINs set so guests are prevented from adding apps or making charges on the account. It's a system that works, but it definitely has its holes. Guest can mess with the settings and even defeat the PIN if they download and use the app. 

      What are other options hotels that wish to offer certain apps in a seamless and clear way to guests (customization and splash screens are a plus!)