The back of the case of my old remote is designed in the exact same way as the new one I just got. Just like the OP's photo. If I gently press the three lines in the direction of the base on my old remote, the battery cover opens easily and instantly. If I put one thumb over the other on my new remote and use all my force to move the battery cover toward the base, the cover doesn't move and I'm pretty sure I've injured one of my thumbs.
Obviously, Roku machine tooled their remote battery covers too tightly. My new remote came with my new Express+, which I now cannot set up and use. But I'm more concerned about my thumb. Where can I send my doctor's bills for Roku's reimbursement?
