Tivoburkee wrote:While holding the remote in your right hand, put you right thumb on the three lines of the battery door, put your left thumb on the middle of the battery door, put the rest of your left fingers underneath up against the bottom button. Now push your thumbs to the left as you push the rest of the remote with left hand to right. Remote goes in one direction as the battery door goes in the other direction.
I’m starting to think my remote is just jammed or stuck, because it won’t move no matter how much I slide and pry the panel...
just to clarify, there are no external buttons I should be pressing in order to make it slide open, right?
you’re saying I just need to push it at the three lines that are supposed to act as a grip?
Yes the three lines are simple to give you a grip. and no there are no buttons to release the battery door. 😞
I purchased a new Roku with remote, to replace the one I have had for years; I've tried for a weekk-and-a-half to open the remote battery compartment cover (and like another person said, I have scratched it up trying, and it WILL NOT OPEN!! How can I exchange it for one that will open?
Margaret P
Thanks for the post.
Please send me a PM with your Roku account email address, and include the serial number/device ID on the Roku device along with a summary of the issue you are experiencing. I'll be able to assist you further from there.
Thanks,
Danny
My new Roku remote has a one piece back; not two like the old one. How do I get it open?
