How to fix Roku mobile app that keeps disconnecting from device
Sorry, I did this to both my phones and no dice. This is not a permanent solution.
Forum Discussion
How are things elohesra?
A warm welcome to the Roku Community!
If you need further assistance regarding the issue you are experiencing, can you please provide more details? What Roku device are you using? What troubleshooting steps have you already taken to try to resolve the issue?
With more detailed information, we will be able to assist your further.
Regards,
Arjiemar
I was unable to find my device either by searching or by doing it manually, even though they were on the same network. When I used search, I got the response, "Roku TV Powered Off. Turn on your TV and try again. " If I tried to connect manually, the response was there was no device found. I'm using a Hisense Roku TV model Gseries-50, as well as a Samsung A-53 with UI version 5.1 and Android version 13. The only way I found to fix the problem was to unplug my TV for several minutes, reboot router, restart the phone, plug the TV back in and then connect the app as it normally should, but it disconnects again if I leave the app. Obviously, I can't do all this every time. Is there Anything else I can do or is this just a bug that needs fixing?
