Forum Discussion

ShaneAP's avatar
ShaneAP
Newbie
2 years ago
Solved

How to fix black screen on Westinghouse Roku tv

I used my cell phone WIFI to watch YouTube. When I discontinued the WIFI my screen has been black ever since. I have researched everything to do to fix it and still nothing. I am so frustrated.  I ca...
  • RokuTakashi's avatar
    RokuTakashi
    2 years ago

    Hi, Spykat31

    Thanks for posting, and welcome to the Roku Community.

    We acknowledge your inquiry about locating the reset button on your Roku TV. The physical Reset button which is either tactile or a pinhole design, can be located at the back of your Roku TV and requires a straightened paperclip. 

    We advise contacting Westinghouse directly and asking further questions about this experience if you're using this as a troubleshooting step for a TV display issue. Manufacturers of Roku TVs, like Westinghouse, will be better able to help you because they offer direct support for their TV models.

    You can reach their support at Roku TVs - Westinghouse


    Best wishes,
    Kash

Spykat31's avatar
Spykat31
Newbie
2 years ago

Can anyone tell me where the reset button is on the back of the tv?

RokuTakashi's avatar
RokuTakashi
Community Moderator
2 years ago

Hi, Spykat31

Thanks for posting, and welcome to the Roku Community.

We acknowledge your inquiry about locating the reset button on your Roku TV. The physical Reset button which is either tactile or a pinhole design, can be located at the back of your Roku TV and requires a straightened paperclip. 

We advise contacting Westinghouse directly and asking further questions about this experience if you're using this as a troubleshooting step for a TV display issue. Manufacturers of Roku TVs, like Westinghouse, will be better able to help you because they offer direct support for their TV models.

You can reach their support at Roku TVs - Westinghouse


Best wishes,
Kash