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Helpthisuser's avatar
Helpthisuser
Newbie
6 years ago
Solved

How to find mac address on Roku tv or streaming player

I also need customer support. I have a Stick thats not USB. Probably express2? I cannot find my mac address to use Roku away from home since this place has only 1 wifi bar. Tech at resort needs mac a...
tv & player wifi
  • RokuTannerD's avatar
    RokuTannerD
    6 years ago

    Helpthisuser  Thanks for the note. The MAC address of your device can be located in the Settings>System>About menu. Some Roku models may also have the MAC address printed on the bottom of the device. 

     

    Thanks,

    Tanner

     

     

  • MalcolmInTx's avatar
    MalcolmInTx
    5 years ago

    The following worked for me with the Roku Streaming Stick+:

    From the Choose your network screen, select Private Network.  Your wireless Mac Address will be displayed.

    I needed this as my router is setup to only allow access requests from a specified MAC addresses.

baileysteck's avatar
baileysteck
Newbie
6 years ago

Hello Tanner, 

Is there a way to getting to the settings page without setting up the internet?  For me to connect my device, I need to register the MAC address first.  I cant seem to find settings as I only get prompted to set up my internet connection. 

grgrubbs's avatar
grgrubbs
Newbie
5 years ago

Connect to a hot spot or another network.You can then pull Mac address.Disconnect and connect to network desired after Mac inputted.