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Webhandler2's avatar
Webhandler2
Channel Surfer
3 months ago
Solved

Hisense Roku TV audio automatically increases

I have a Hisense Roku TV with a Volume issue .:  When characters are just having a conversation,,I have. To turn up the volume ..when the action scene starts ( Shooting,Explosions,Screaming etc. Th...
tv & player discussion
  • RokuRiamie-D's avatar
    RokuRiamie-D
    3 months ago

    Thanks for the additional info. Webhandler2​

    Let's see if this works for you.

    1. Reset your Hisense Roku TV audio by going through Settings > System > Advanced System Settings > Under Factory reset, you will see Reset TV Audio and Picture.
    2. System restart or manually power cycle the Roku TV by unplugging it from the power source.
    3. Try again to play any content and see if the same issue occurs.


    Keep us posted.

    Roku Community Team

Webhandler2's avatar
Webhandler2
Channel Surfer
3 months ago

TV has had this issue ever since I got it.It has this problem on all apps and all shows .. No recent software updates.. It doesn’t have sound leveling or night mode features ..Guess I’ll bet contacting Hisense Support..This TV was given to me .. 

RokuRhea-V's avatar
RokuRhea-V
Community Moderator
3 months ago

Thanks for keeping us posted! Webhandler2​ 

This seems to be a hardware issue. I suggest contacting the TV manufacturer for help. You can start here.

Thanks again!
Roku Community Team