Forum Discussion

jjcates85's avatar
jjcates85
Reel Rookie
2 years ago

Hisense Roku TV all of a sudden not allowing access to Hulu or Netflix

Hulu and Netflix are still working on my Firestick and my PlayStation, as well as on the other, older TVs in my house (this one is about a year or so old).  I have restarted my modem/router, removed ...
Cher7's avatar
Cher7
Newbie
2 years ago

I have followed all of these steps and HULU refuses to reload. HELP!

 

RokuJanadeeK's avatar
RokuJanadeeK
Retired Moderator
2 years ago

Hello Cher7,

Thanks for the troubleshooting steps you took in an attempt to fix the issue.

May we ask if this issue only occurs with the Hulu app? If it's happening on all channels across your Roku device, we'd recommend you try to reboot your router or connect to an alternative network, such as a mobile hotspot. However, if the issue is isolated with this app and none of the troubleshooting steps work, it could be an issue with the channel itself, so we'd recommend you reach out to the channel provider directly, as they may be able to provide an additional fix.

Let us know if you have further inquiries.

Regards,
Janadee