Forum Discussion

Gattogrosso's avatar
Gattogrosso
Reel Rookie
2 years ago
Solved

Hisense Roku TV 4K model 55R62G Flashing red lights twice

I purchased the TV one year ago I almost never use it and all of a sudden the TV stopped working and the red light flash twice my guarantee on the TV is expired I bought it in a pawn shop brand new (...
  • RokuRiamie-D's avatar
    2 years ago

    Hi Gattogrosso,

    Thanks for posting in the Roku Community!

    I understand that your Hisense Roku TV indicator light is Flashing red. I will be glad to assist you with this issue.

    Before be proceed, can you please tell me what is the screen display that you can see on your Hisense Roku TV?

    Please be informed that a red flashing light on a Roku TV usually indicates that the device is not getting enough power. I highly recommend that you try unplugging the Hisense Roku TV from the power source and plugging it back into different power outlets.

    If it doesn't resolve the issue, I highly suggest you contact the TV manufacturer of Hisense for further assistance. You may reach this here: Hisense TV Manufacturer customer support

    Please let us know if there's anything else we can assist you with.

    Regards,
    Riamie

  • RokuArjiemar's avatar
    RokuArjiemar
    11 months ago

    Hello! Popweed,

    Thank you for posting in the Roku Community!

    We understand you are experiencing issues with the flashing red lights on your TCL Roku TV. We are pleased to assist you.

    We may need assistance from our friends at TCL to diagnose your TV's hardware. If the hardware fails, they will provide you with your options.

    You can find their support options at (Where can I get support for my Roku TV™?) or call 1-877-300-8837.

    Thanks,
    Arjiemar