Forum Discussion

BradleyandCindi's avatar
BradleyandCindi
Newbie
12 months ago

Help connect Roku Express without working remote to new Network

I have a Roku Express that I haven't used in awhile. I went to set it up again, the remote doesn't work so I can't connect it to the new network. The device shows in my Roku Account, but not under de...
TV & Player Setup
HDMIGuy's avatar
HDMIGuy
Roku Guru
12 months ago

BradleyandCindi You are going to need a remote to set the Roku Express to the same wifi as your phone so you can use the phone app as a remote.  One possibliliy is you appear to have other Roku devices.  If any of your other Roku devices have a voice remote and not a Roku TV remote, you could pair the existing voice remote to your Roku Express. Once you have changed the wifi on the Express you can then repair the voice remote with the device it was being used for previously.