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jbodnar's avatar
jbodnar
Channel Surfer
2 years ago
Solved

Harmony 650 and Roku remote shortcut buttons

I have a Logitech Harmony 650 universal remote. On my Roku Ultra remote I set the shortcut 1 button to launch YouTube TV. I set the shortcut 2 button to turn on closed captions. I trained the Harmony 650 for these buttons (point the Roku remote at the Harmony and press each button). When I use the Harmony 650 to activate these shortcuts I get a message on my tv via the Roku that something has gone wrong and I should try again later. 

The Harmony remote is IR. I know the Roku remote is both IR and RF. Can the Roku only understand the shortcut buttons if they are RF?

remotes
  • Tivoburkee's avatar
    Tivoburkee
    2 years ago

    The ultra remote is RF for Roku commands, its only IR for tv commends. At one time there was IR commands for 1 & 2 keys, but after an update no more. Even if you unplug the Roku power which changes the Ultra Roku commands to IR, the 1 & 2 keys IR commands are useless on Roku's. Sorry. 

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  • Tivoburkee's avatar
    Tivoburkee
    Community Streaming Expert
    2 years ago

    The ultra remote is RF for Roku commands, its only IR for tv commends. At one time there was IR commands for 1 & 2 keys, but after an update no more. Even if you unplug the Roku power which changes the Ultra Roku commands to IR, the 1 & 2 keys IR commands are useless on Roku's. Sorry. 

    • jbodnar's avatar
      jbodnar
      Channel Surfer
      2 years ago

      Thank you for the response and that is what I was afraid of.

      It's sad that Roku has not created their own universal remote. I'd pay $100 for one that worked like my Harmony and supported the Roku via RF. But maybe I'm a dying breed and most people are content with a smart TV and possibly a sound bar.