Forum Discussion

Peyton_Swenson's avatar
Peyton_Swenson
Binge Watcher
5 months ago
Solved

Gaming Remote can’t control volume

I have a Roku Express hooked up to my TV and my gaming remote just stopped being able to control volume. I tried to set it up again but the screen said that the remote is not compatible with volume c...
remotes
  • Tivoburkee's avatar
    Tivoburkee
    5 months ago

    The Gaming remotes with volume commands were originally only used to control the headphone volume, but after an upgrade to Roku it could control some tv brands volume. Those that it worked nothing had to be turned on, it just worked. 

    Skip the tv programming option in your Roku settings. Just make sure CEC is enabled on the tv. If it is try just unplugging the tv and roku for bit from the power. Then plug them back in, give it time to recognize each other as a CEC device, it won't be instantaneous. 

Tivoburkee's avatar
Tivoburkee
Community Streaming Expert
5 months ago

The Gaming remotes with volume commands were originally only used to control the headphone volume, but after an upgrade to Roku it could control some tv brands volume. Those that it worked nothing had to be turned on, it just worked. 

Skip the tv programming option in your Roku settings. Just make sure CEC is enabled on the tv. If it is try just unplugging the tv and roku for bit from the power. Then plug them back in, give it time to recognize each other as a CEC device, it won't be instantaneous.