Forum Discussion

KittenHEAD11's avatar
KittenHEAD11
Reel Rookie
11 months ago

From:ROKU•noreply@roku.com

IF U RECIEVE AN EMAIL from norply@company name.com DO NOT OPEN. DELETE ASAP. 

  Im pairing a roku remote that was working 10mins prior when ....all of a sudden.. I got SMACKED UPSIDE MY HEAD so hard I heard my momma CRY out in pain...Now my TV's stuck on a some screen for the impaired with a voice-over. I guess criminals have my c c info but I locked that card  but I'm compromised. 

    I'm curious what anyone has heard or knows about this I'm sure more ppl with this story. It's bs and I've seen @noreply BS before never knowing just suspecting...  hope it helps somebody dodge these fkks

 

 

  • atc98092's avatar
    atc98092
    Community Streaming Expert

    I can't say if Roku ever uses noreply in any of their email messages. But you are correct that this was a complete scam. They most likely spoofed that email address, and the real email they used (likely just a scam mailbox somewhere) might be viewable in your email client.

    Good reminder for all Roku users. There will NEVER be a charge to link or set up a new device. There will NEVER be a charge for customer support. Anyone claiming to be Roku and asking for payment is a crook. 

    • Strega2's avatar
      Strega2
      Roku Guru

      I searched my emails and have several emails from noreply@roku.com.  They were expected emails, they passed SPF and have valid DKIM signatures so I think they are fine.

      • KittenHEAD11's avatar
        KittenHEAD11
        Reel Rookie

        Your right, since the post I've watched some expected emails that I knew were legit/clean and some had the noreply@ and some did not and idk why but they were fine, I ran anti-virus spam checking for problems and the roku noreply@ emails checked out clean, there was a ton of other threats that could of been the problem I had. Im going to take down this post I its not done very well and the bad guy is actually not even bad ...he help fix my TV and were watching anime 😔.. thanks for the comment 

         

    • Freddddddd's avatar
      Freddddddd
      Newbie
      • Thanks for the reply... I couldn't get back into the acc I posted from and thats why no response, noreply@ or whomever scammed up all my shht.. email acc, the TV's stuck on a roku acc set up page... idk I'm annoyed 😒 couldn't even get back to the acc I posted this from😅😂 this internet shht gets goofy