Forum Discussion

LexLuthor1's avatar
LexLuthor1
Channel Surfer
4 years ago

Free HDMI Extender. I cannot fill the form. The page have problems

I tried 3 times to fill out the form to request the HDMI extender, but the page is having problems. Please correct this so that we can make the request for the extender as you offer it. Thanks. I nee...
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themillerzoo's avatar
themillerzoo
Reel Rookie
4 years ago

I have tried to fill out the form for an HDMI extender many times.  I keep getting message that either serial number is incorrect or I ordered too many.  I have tried the serial number from the back of the streaming stick and the number provided online in my account.  Neither works!  Help!!

  • RokuNimfa-C's avatar
    RokuNimfa-C
    Retired Moderator
    4 years ago

    Hi themillerzoo,

    Thanks for bringing this to our attention.

    We're here to help. Can you please provide the serial number of your Roku device from Settings>System>About? I'll be able to pass it along to our Support team who can assist you further.

    Keep us posted with the detail.


    Regards,
    Nimfa