Forum Discussion
RokuRiamie-D
4 months agoCommunity Moderator
Hey marbledrye,
Thanks for sharing your concern!
We get that you are having trouble controlling your Onn Roku TV after a factory reset. We're here to help.
After your Roku TV is factory reset, the Roku Mobile app won't work since it's unlinked from your account. You'll need a physical Roku remote for setup. Also, your Roku Voice Remote can pair with your Onn Roku TV during the setup.
For more tips, click here.
Hope this helps.
Roku Community Team