Express 4K+ Remote compatible w/ LG TV?
Hi Everyone, I got my new Express 4K+ a bit early than the planned release date and I hooked it last evening. My TV is a LG OLED55C7P (manufactured in November 2017). Going through the setup for...
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I'm having the exact problem using my Express 4K+ remote with both my 2020 Samsung TV and my brother's 2021 LG TV. Software for the Roku Remote and both TV is up to date. Remote's voice control and channel control work, but turning on/off and volume control don't work. If somebody could tell me the name and model of a couple or more ALL the TVs Express 4K+ features will work with, I'd be very appreciative. Geesh, wouldn't you think Roku would mention the fact that all the remote's features may not work with some TVs....and then give us a list of TVs that will be able to use ALL the remote's features? Sure would save us customers and Roku's customer service reps a lot of time and trouble, not to mention aggravation. This is no way to win friends and influence people.
You re-setup your remote? Settings/Remotes & devices/Remotes/<remote name> (In use)/Set up remote for TV control
I resetup everything, but finally just gave up. Volume for my LG+Soundbar never worked. Sorry to report the bad news.
Same Roku, same late 2017 LG 4K TV, same problem. It tried 7 or 8 times to hear music (i did), then it said Unable... LG remote controls TV power and Vizio soundbar no problem. Roku remote - no way... I'm in HDMI port 1 on LG.
*The iPhone Roku remote app also no go re: volume & power...
Update: Try this. IR worked for me on my LG 4K 2017 49"
https://www.youtube.com/watch?v=CRFMcyDNGqY
As I mentioned in a previous post, I read somewhere in my Roku set up information that you cannot sync the tv power/volume control to your Roku remote if the tv is using a soundbar. It's as if there is one pathway/channel and the soundbar took it so your roku remote can't have it. There must be a technical reason. I have to use my soundbar remote to control volume, etc, on Samsung tv though I can power up/down with my Roku remote there. LG has to be powered up with LG remote but no soundbar so Roku remote sync'd up easily. There must be idiosyncracies with various tv brands.
This solution worked for me to power on & off control LG 4K TV and Vizio soundbar (optical cable from TV *out -to- Vizio soundbar optical *in. IR setting worked after running the 'do you still hear music?' steps.
