Forum Discussion

DelTaco54's avatar
DelTaco54
Newbie
2 years ago

Excellent wifi strength but roku has no internet?

I just tried this and it didn’t work for my TV
tv & player wifi
RockytopJess's avatar
RockytopJess
Newbie
2 years ago

The same thing here. Only happens on the Onn Roku TV. My Roku device works fine. I've read 500 comments that have the same problem. I don't want to have to buy a new TV. 

  • RokuArjiemar's avatar
    RokuArjiemar
    Retired Moderator
    2 years ago

    Hello RockytopJess,

    We appreciate you reaching out to the Roku Community!

    We understand that you are having an issue connecting your Onn Roku TV to your wireless network. We're pleased to assist. 

    • Please reboot your wireless network
    • Have you tried changing your wireless network channel?
    • Try an alternative wireless network hotspot.

    Please keep us posted on what you find out; we will happily continue assisting you further. We look forward to hearing back from you.

    Thanks,

    Arjiemar

    • di-OR's avatar
      di-OR
      Binge Watcher
      2 years ago

      Well when I go to connect the Roku in my brothers room after being disconnected, the program scans for connections and selects the strongest one, which I select and continue, but it still will not connect.

      • RokuERey's avatar
        RokuERey
        Retired Moderator
        2 years ago

        Hi di-OR,

        Thanks for the post!

        Let's see if resetting your network helps. Try performing a network connection reset by following the guided steps below.

        1. Press Home on your Roku remote.
        2. Scroll and select Settings.
        3. Select Advanced system settings.
        4. Select Network connection reset.
        5. Select Reset connection.

        Let us know how it goes. Thanks1

        Regards,

        Rey