Every button powers off tv
trying to set up tv, but every time I press a button on remote TV powers off. No information on line about this issue, how do I fix this or do I have to return tv
Forum Discussion
You may have received a defective set, but before returning it, I'd try a Factory Reset to try to bring it around.
Locate the reset button on the back or bottom of your TV. It may be a tactile button or a pinhole that requires a straightened paperclip. Press and hold the reset button for at least 20 seconds.
If it all works, your device will restart and display the Recovery Mode screen. Use your remote to select your language, then press OK and follow the on-screen instructions to connect to the internet. Once connected, select Update now. After your device restarts, you may be prompted to complete Guided Setup.
I got to the recovery phase after pushing the reset button but I cannot select English on the restart page because every time I touch a button the remote the TV restarts.
