Error Code 014 with excellent signal strength
Getting error 014 after restarting by system multiple times and following my wireless network showing signal strength of excellent. What can I do? I haven't seen any specific troubleshooting by Rok...
Forum Discussion
It's spectrum
Hi demeluv,
Welcome to the Roku Community!
Can you please provide us with more specific information about the issue you are experiencing? Does the issue only occur on a specific channel or all channels on your Roku device? What Roku model device are you using? In addition, can you please specify the exact steps you are taking to reproduce this issue so we can investigate further?
We recommend starting here to troubleshoot network issues: How to connect your Roku® streaming device to the internet using Wi-Fi® or Ethernet | Official Roku Support
Please keep us posted and we'll continue assisting you from there.
Best regards,
Mary
I have this problem as well. My carrier is Spectrum, my other devices are not having any problems. Roku says it is connected and has a good signal, but when I try to open a channel (Roku, Hulu, Netflix) it says it can't connect because there is no internet connection. The model of Roku is 3800x. Software is up to date
