Forum Discussion
The 14.30 error is usually caused by having the 2.4GHz wireless mode set to g/n and not to b/g/n. If your router is set up to use the same SSID/network name for both 2.4GHz and 5GHz channels my guess would be that the working one is connecting to 5GHz and the non-working one is trying to connect to 2.4GHz. If all of this sounds like Greek to you, post the name of your Internet provider and the make and model number of your router.
I have a similar problem; using the wired connection is good, but the wireless connection is not. We have reset the modem/router several times, but the TV is still not connecting. How do I know what type of connection the router is set to? I have the ATT box nicely connected to other TVs and computer devices
- renojim2 months agoCommunity Streaming Expert
esmbarismd , are those other TVs Roku TVs? On a Roku TV/device you can see what channel it's using by going to Settings->Network->About. If it's using a channel from 1 to 11, it's using 2.4GHz Wi-Fi. If it's 30-something or above, it's 5GHz Wi-Fi.
Assuming you're getting the 14.30 error code, you can try setting your 2.4GHz mode to B/G/N. It's under the advanced options of the Wi-Fi settings on your router. I think AT&T uses http://192.168.1.254 to access its routers and the password is on the back. They also have an app, but I've never used it. AT&T likes to send scary emails when you change settings on their routers which drives me nuts. Do what I do and ignore them. :-)