Error -03 on Roku TV
I'm getting a "Error -03" on my TCL Roku TV, model 55S535, hardware ID A119X. Has anyone experienced that and been able to correct without going through a factory reset? Basically I was having troub...
Forum Discussion
Welcome! StickLogical1
We can see that you’re experiencing error -03 on your Roku TV. Thanks for sharing the steps you’ve already tried to resolve the issue. Try connecting to a different network, such as a mobile hotspot, to check if there's any difference.
If the issue persists, please provide the following details for us to investigate further.
- Roku device info: Software version, Device ID, and Serial Number (found in Settings > System > About).
- Tracker ID (press Home 5 times, then Back 5 times when the issue occurs).
- Router make/model
Looking forward to your reply!
Roku Community Team
Thanks, Elizer!
I turned on a hotspot via my phone. Same result: Connects to network, but fails to download software update / Error -03. Note: I do see the Roku TV appear on the list of hotspot-connected devices.
Software Version: 15
Device ID: S05NY12TG5WS
Serial Number: X003002TG5WS
Tracker ID: WS-462-366
Router Model: Fios-G1100
Thanks for the details! StickLogical1
We will forward this to our team for further investigation. Once we have more information, we will keep you posted.
Roku Community Team
