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noliver92's avatar
noliver92
Reel Rookie
11 months ago
Solved

DVD player no signal for a Hisense 70R6e4 roku tv

I have a Hisense roku tv model number 70R6E4 and I have a Megatek DVD player model number DP-260m55hd. I unplugged both from power hooked the HDMI cable to the HDMI output plug on DVD and the HDMI2 s...
  • RokuArjiemar's avatar
    11 months ago

    noliver92,

    Thank you for posting in the Roku Community!

    We appreciate you contacting us about the issue you're experiencing with your Hisense Roku TV. We understand that it is not receiving a signal from your DVD player, and we’re here to provide assistance. 

    If you're encountering an issue with your Roku TV manufactured by a Roku partner, start by contacting the manufacturer. Each TV manufacturer provides direct support for its models. 

    For support regarding Roku TVs, please visit our support page: Where can I get support for my Roku TV™?

    For in-depth instructions when making connections, completing the Guided Setup, using features, or configuring settings; refer to the Roku TV User Guide.

    Please feel free to let us know if you need any additional assistance!

    Thanks,
    Arjiemar

  • noliver92's avatar
    noliver92
    10 months ago

    Ok got it working allow me to provide the steps I took to get it working. Please note I will give the steps in the order I did them but honestly the second step is what I believe fixed it.

    I unplugged and disconnected everything HDMI cable and all power cables including TV and DVD. I then plugged the TV back in and DVD and HDMI cable into the TV HDMI 1 slot. Step two I navigated to the settings and TV inputs and added under HDMI 1 DVD player. I then noticed above that was a selection for TV display input I selected it and scrolled down a little and added in the DVD display setting and after doing this my DVD player worked.