Forum Discussion

Pammy369's avatar
Pammy369
Channel Surfer
2 years ago
Solved

Dish remote no longer turns on volume or turn TV off - TCL 6

Roku update issue? First volume quit then on/off for tv.
remotes
  • LarryKac1's avatar
    LarryKac1
    2 years ago

    Mine worked with code 543

jjlash's avatar
jjlash
Reel Rookie
2 years ago

Cheers to nevadaboy - 538 worked on both of my systems too (TCL TVs and Dish 21.0 UHF remotes)

tk6's avatar
tk6
Channel Surfer
2 years ago

While 538 works with the power, volume, menu and input buttons, the rest of the buttons still do not work.  So, this still needs to be fixed.  One could use 538 and then program/learn the rest of the buttons from the original TV remote, since the power button on the Dish Remote does not support learning.

 

  • RokuJohnB's avatar
    RokuJohnB
    Community Moderator
    2 years ago

    Hi tk6,

    Thank you for posting here in the Roku Community!

    We'd like to investigate this issue further. May we know when the issue started?

    We'll wait for your response.

    Thanks,

    John

    • tk6's avatar
      tk6
      Channel Surfer
      2 years ago

      Hi RokuJohnB 

      These Dish remote issues started immediately after the Roku TV software was updated from release 12.0 to 12.5.0.  

      Hope this helps.

      Thank you.

       

      • RokuJohnB's avatar
        RokuJohnB
        Community Moderator
        2 years ago

        Hi tk6,

        Thank you for keeping us posted!

        We'd like to gather more details. Could you provide us with a photo of your dish remote? Including the serial number and the make or model of your dish remote?

        We look forward to hearing from you soon.

        Thanks,

        John