Defective Roku voice remotes
I have a Hisense Roku TV from 2018. A few years ago I bought a Roku voice remote right off the TV. It worked for a while but shortly after would unpair itself and the voice option stopped working. Ha...
Forum Discussion
Hi, Danyarger Thanks for posting here in the Roku Community!
We apologize for the delayed response. To better assist you with your Roku voice remote issues, please provide the following information.
- Is this the remote that came with your Roku device, or was this purchased separately?
- Were you able to pair this remote the first time you activated this device?
- When did it start having problems pairing?
- Are there any lights on your remote or device when you try to press random buttons or the pairing button?
- Provide the serial number of the Roku device that is paired with the remote.
We'll wait for your reply and assist you further on this issue.
Thanks,
Jharra
