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curtisstidham79's avatar
curtisstidham79
Newbie
3 years ago

Data won't connect to Roku stick

Alright bought a refurbished Roku 4 + stick on ebay have visible wireless unlimited hotspot data I reset plug in stick I can't get past settings up the remote or get to connect to hotspot on phone it old flat screen but help someone please

 

tv & player wifi

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  • renojim's avatar
    renojim
    Community Streaming Expert
    3 years ago

    We need more information.  What's the model number written on the Roku device somewhere?  It's not clear if you've been able to get the remote to pair or not.  When you first connected it, did it start with the "Let's get started" screen or something else?