My parents tv was damaged by a roku device they bought and plugged in. Even when it's removed a stripe across the TV is still present. Does anyone have an email where they can be contacted? The website seems to just loop back to the beginning at a certain point.
Greetings DBZooper
Welcome to the Roku Community and thanks for posting regarding the issue you are experiencing.
The issue you are reporting looks like a hardware related issue with your TV that a Roku device would not have an impact on since when you disconnect the Roku device, the issue is still present. We would recommend contacting your TV manufacturer regarding the issue you are seeing for further insight.
Thanks,
Danny
