Forum Discussion

itsregiilove's avatar
itsregiilove
Newbie
4 years ago

Damaged TV, screen damage when tv is on. Replacement

My tv recently got damaged, the screen is intact. However when you turn it on, stripes appear on the tv, not a lot on the screen is visible, etc. I bought the TV through Walmart and am having a hard ...
Pushup's avatar
Pushup
Newbie
4 years ago

I need to activate my 1 year insurance policy on a damage television. Please.

  • andyross's avatar
    andyross
    Roku Guru
    4 years ago

    The warranty is with the manufacturer of the TV (TCL or others). Roku just supplies the software. Warranties typically start when you buy it (keep the receipt!!) Most factory warranties do not cover physical damage.