Forum Discussion

RokuMaryEF's avatar
RokuMaryEF
Community Moderator
4 months ago
Solved

[Solved] Daily Trivia & NBA Finals Not Staying Hidden

Hey everyone, We’re looking into reports of the left-hand navigation reappearing after being hidden in the Daily Trivia and NBA Finals sections. Status Update 6/11: We believe this issue has been...
Fixed
  • RokuMaryEF's avatar
    RokuMaryEF
    4 months ago

    Hey everyone,

    Status Update:
    The issue with the left-hand navigation reappearing after being hidden in the Daily Trivia and NBA Finals sections should now be resolved! 

    If you're still seeing this—or run into any other issues—let us know so we can take another look. 

    Thank you!
    Roku Community Team

shelwood46's avatar
shelwood46
Channel Surfer
4 months ago

I prefer to have only the basics on my home screen list. I hide everything but Home, Search, Streaming Store and Settings. Suddenly every single day, Daily Trivia unhides itself on my home screen and I have to manually go into Settings to turn it off. Granted Roku has lately been pelting me with unwanted additions a couple times a week, but this is really getting old. How do I make it stop forever? Please, I need my sanity.

Karma_'s avatar
Karma_
Roku Guru
4 months ago

I’m having the exact same issue and it’s driving me up the wall. It’s unacceptable and Roku is once again testing our limits, not accepting NO for an answer. I’m not interested in Sports stuff and not in Daily Trivia. When I hide them, I want them to stay hidden PERMANENTLY.

Same goes for Sports items. Stop showing me NBA finals every single day! I hide it, it comes back!

Roku device model: 4850X - Ultra

Device ID: S0VS349CV1YS

Serial Number: X02800HCV1YS

Software version: 14.5

Tracker ID: YS-229-041

  • RokuEmmanuel-D's avatar
    RokuEmmanuel-D
    Community Moderator
    4 months ago

    Thanks for chiming in, Karma_​!

    We understand you're also having the same issues with it, and appreciate the info you provided. 

    We'll pass your concern along to the team for investigation. Please stay tuned to this thread for updates!

    Roku Community Team

    • Maliska's avatar
      Maliska
      Roku Guru
      4 months ago

      RokuEmmanuel-D

      When will Roku take this seriously and fix it?

      Clearly it happens everywhere for everyone.

      Stop asking for serial numbers and dumb **bleep** and just fix it.