KatjaForest , all good notes! One thing I don't see is if you checked the linked devices that appear on your account at https://my.roku.com. Is it possible that you had an old device that you returned or gave away that's still linked to your account?
That's one of the first things I actually checked. There are no devices listed except for my own TV, and I've logged out of all devices and changed my password without it affecting the situation. I actually have wondered if Roku is just trying to use underhanded methods to get me to watch cop dramas.
