Forum Discussion

domelro2's avatar
domelro2
Newbie
5 months ago

Comments on Youtube app gone?

Yesterday afternoon the option to see live comments while watching live youtube videos disappeared. Is it a glitch or permanent?

3 Replies

  • JWS9518's avatar
    JWS9518
    Roku Guru
    5 months ago

    Probably should reach out to YouTube customer support and ask them.  They control the features that their app has.

    • Muawdeeb's avatar
      Muawdeeb
      Newbie
      5 months ago

      Same for me. I noticed while watching a show that the live chats were not there.

      i would say to JWS9518 that Roku could also screen the apps allowed on their platform and test any updates for functionality before authorizing it to be released to their costumers.

       

      • JWS9518's avatar
        JWS9518
        Roku Guru
        5 months ago

        Muawdeeb 

         

        Do you realize how many hundreds or maybe even thousands of apps there are? I would say they check them to some extent, but they are probably pretty busy getting rid of ones that are malicious and/or have illegal content as well as working on their own OS and their channels to have time to extensively check third-party apps for all possibilities.  However, I do think they try to work with those app makers to work out issues, but as far as the fixes are concerned, that falls on the third-party app makers.