Forum Discussion

hoguecindy187's avatar
hoguecindy187
Newbie
10 months ago
Solved

Can't Update Software

How do you call Roku to ask someone about a software update but it does not update
OS Update
  • RokuTakashi's avatar
    RokuTakashi
    4 months ago

    Hi, Bushy3364​ 

    Welcome!

    Thanks for reaching out! You must have enabled the screen reader feature.

    To disable this, press the * (Star) button on your Roku remote four times quickly to toggle the screen reader off.

    For more information, you can visit this support article on text-to-speach on Roku devices

    Hope this helps!

    Thanks,

    Roku Community Team

Bushy3364's avatar
Bushy3364
Newbie
4 months ago

How do I stop Roku from reading the captions on videos and articles on YouTube?

Bushy3364's avatar
Bushy3364
Newbie
4 months ago

By reading I mean speaking, very annoying 

  • RokuTakashi's avatar
    RokuTakashi
    Community Moderator
    4 months ago

    Hi, Bushy3364​ 

    Welcome!

    Thanks for reaching out! You must have enabled the screen reader feature.

    To disable this, press the * (Star) button on your Roku remote four times quickly to toggle the screen reader off.

    For more information, you can visit this support article on text-to-speach on Roku devices

    Hope this helps!

    Thanks,

    Roku Community Team