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hanspl's avatar
hanspl
Channel Surfer
6 months ago
Solved

Cannot get out of Blu Ray mode

I added a Blu Ray player to my Samsung TV (HTML cable). The TV is already connected to a Roku box via Ethernet (from router to the box). Now, when I turn on the TV, it is stuck in the blue box ("No signal") on the screen which, if empty, does not allow Roku to start.

Whether I disconnect the Blu Ray cable or not, nothing works. that is, neither the Roku  not the TV remote does anything (except the Roku remote, which turn the TV off and on). Unplugging the power to the Roku box does nothing.

Could this have anything to do with where the Blu Ray cable is connected to the TV?

Thanks for tips.

Hans L

remotes
  • Strega2's avatar
    Strega2
    6 months ago

    Well, as it happens, I have:

    In one room, a 2008 Samsung TV, Roku, BD player. DVD player, Android player, Satellite receiver, AVR, LaserDisc Player, should I even mention the beta VCR? 

    In another room I have a 2017 Samsung TV with a BD player, and a Roku.

    My tutorial?  Use the source button to select inputs.  Seriously, they're the same as Sony TVs I had before them and the other brands of TVs before that.

    At least both of my Samsungs are just normal TVs.

10 Replies

  • Strega2's avatar
    Strega2
    Roku Guru
    6 months ago

    On Most Samsung remotes, the source button is on the top center area of the remote. Press it to select your input. (I believe you can press it multiple times to go through the inputs, or press it once and then move around with arrows.)

    If you're not changing the input/source, then your description sounds mostly normal, except a few details: The Blu Ray and Roku should both be connected to the TV via HDMI. If you think the TV is connected to the Roku via Ethernet, then that's not going to work. For example if you removed the Roku HDMI cable in order to plug in the Blu Ray, either due to a lack of HDMI cables or a lack of HDMI ports, then you will have to do the reverse to get to the Roku. (You probably want an HDMI switch if you are out of ports on the TV. But look carefully, most TVs have 2 to 4 HDMI ports - sometimes in more than one place.)

    But hopefully your Roku is still plugged in to a different HDMI port and all you need to do is use the source button.

    If you have HDMI-CEC/Anynet+ enabled on the TV, then the TV may automagically switch inputs at times. This can save a button press or two when it works, but can be confusing when it doesn't - especially if it fails infrequently enough that you forget how to switch inputs yourself. If you find yourself getting confused by that, you can turn off Anynet+ on the TV (under settings) and always select the input yourself.

    Oh, and it helps to press the home button on the Roku remote to make sure the Roku is awake. If the automatic power savings option on your Roku is enabled, then the TV should still switch to the Roku's input, but will show it as "no signal". This is perfectly normal, since there is indeed "no signal" when the Roku is sleeping, but can cause some people to think they are on the wrong input and switch to another one. If that's annoying you can turn it off, since a Roku sitting at the home screen uses little power anyway. That setting is at: Settings -> System -> Power -> Auto Power Savings.

    • hanspl's avatar
      hanspl
      Channel Surfer
      6 months ago
      1. Strega2, thank you for your answer. Now, my situation is very simple. I have Blu Ray connected via HDMI cable, as I have the Roku box. When I turn on the TV with the Roku remote, I see the blue lower box with "No signal" in it on the screen. Nothing more happens, and no other button on the Roku remote or the TV remote works. In other words, I can turn the TV on and off, but only with the Roku power button (and not, for instance, with the TV power button). If I remove the HDMI cable for the Blu Ray, same situation.

      It seems as if my TV/Roku is stuck in Extra Device mode, and none of the two remotes mentioned above can change it.

       

      Any ideas?

       

      Hans L

      • Strega2's avatar
        Strega2
        Roku Guru
        6 months ago

        Oh, it sounds like you're saying the TV remote doesn't work at all???  In that case, changing batteries would be my first guess.  Next guesses would include: are you sure it's the right remote for the TV and not some other TV or device?  Since (I assume) it is an IR remote, it has to be aimed at the IR receiver in the TV and that can't be blocked.

        If you can't get the TV remote working at all, there might be some buttons on the TV itself.  (Though there seem to be fewer and fewer of these.)

        You can also try a replacement remote.  You may want to contact Samsung support.  I had to call once on mom and dad's TV and they were very good.